Cancellation Policy
Cancellation Policy
OVERVIEW
At lordjesus.store, we understand that sometimes you may need to cancel an order. This policy outlines the conditions and timeframe for order cancellations.
SECTION 1 - ORDER CANCELLATION WINDOW
You may cancel your order within 12 hours of placing it.
After this time:
- Your order may have already been processed or shipped
- Cancellation may no longer be possible
SECTION 2 - HOW TO REQUEST A CANCELLATION
To cancel your order, please contact us as soon as possible:
Include the following information:
- Order number
- Full name used for the order
- Reason for cancellation (optional)
Our support team will respond within 24–48 hours.
SECTION 3 - AFTER ORDER PROCESSING
If your order has already been processed:
- It cannot be canceled
- You may refer to our Refund & Return Policy for further assistance
SECTION 4 - AFTER SHIPPING
If your order has already been shipped:
- Cancellation is no longer possible
- You will need to wait until the item is delivered and request a return (if eligible)
SECTION 5 - REFUNDS FOR CANCELED ORDERS
If your cancellation request is approved:
- A full refund will be issued
- Refunds will be sent to your original payment method
Processing time:
- Approval: 1–3 business days
- Refund completion: 5–10 business days depending on your bank
SECTION 6 - NON-CANCELLABLE ORDERS
Orders cannot be canceled if:
- More than 12 hours have passed
- The order has already been processed or shipped
- The item is custom-made or made-to-order (if applicable)
SECTION 7 - FRAUD & ABUSE
We reserve the right to:
- Refuse cancellation requests if abuse is suspected
- Limit future purchases from customers who repeatedly cancel orders
SECTION 8 - CHANGES TO THIS POLICY
We reserve the right to update or modify this Cancellation Policy at any time.
Changes take effect immediately upon posting on the website.
CONTACT INFORMATION
For any questions regarding order cancellations, please contact: